We won’t leave you out in the cold!
Service, support and long-term customer care add significant value in the area of software development. The services we provide include:
- 2nd and 3rd level support for applications, websites and portals.
- Server management with guaranteed response times up to 24/7.
- Maintenance contracts with options for further development of the applications developed by Scandio.
- Maintenance contracts with options for further development of open source software.
- German Atlassian support for the enterprise wiki system Confluence and JIRA issue tracking.
An issue tracking and reporting system, a central support hotline and an extremely high level of availability with corresponding agreed short reaction times are also part of Scandio’s scope of services.
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