The new Atlassian Data Manager as part of Jira Service Management significantly simplifies the management of IT assets and configuration data. Data integration, automation and advanced analytics help organizations maximize their data quality and make informed decisions.

Best of all, Atlassian's Assets Data Manager is free for all customers using Jira Service Management Cloud on the Premium or Enterprise plan.

All the more reason to get started with the tool now.


Top 5 Features of Atlassian's Data Manager

Managing IT assets and configuration data is a challenge for many organizations, especially when data from disparate sources needs to be merged and cleansed. 

Atlassian recognizes this need and has given the Data Manager a critical role in Jira Service Management (JSM) asset management. 

The following 5 features characterize the Data Manager:

  1. Automated Data Integration: Efficient and Seamless

The Assets Data Manager currently supports over 30 connectors for automated data integration, with more on the way. This seamless connection to databases, CSV files, and other data sources allows organizations to ensure that their data is always up to date. The ability to set up scheduled imports minimizes manual steps and reduces sources of error. 

Previously, importing data required the use of third-party applications or integration solutions at additional cost. Now, connectors eliminate this challenge.

The following connectors are currently available:

  • Airlock | Vendor: Airlock
  • Apptio | Vendor: Apptio
  • Aternity | Vendor: Riverbed
  • Azure VM | Vendor: Microsoft
  • BigFix | Vendor: HCL Technologies
  • Carbon Black Defense | Vendor: Dell
  • Carbon Black Protect | Vendor: Dell
  • Carbon Black Response | Vendor: Dell
  • Data Platform | Vendor: Flexera Software
  • Defender | Vendor: Microsoft
  • Dynatrace OneAgent | Vendor: Dynatrace
  • Entra ID Device | Vendor: Microsoft
  • Entra ID User | Vendor: Microsoft
  • Falcon | Vendor: Crowdstrike
  • FNMS | Vendor: Flexera Software
  • Intune | Vendor: Microsoft
  • Jamf Cloud | Vendor: Jamf
  • Lansweeper | Vendor: Lansweeper
  • Nexthink | Vendor: Nexthink
  • Palo Alto XDR | Vendor: Palo Alto Networks
  • Puppet | Vendor: Puppet
  • Qualys | Vendor: Qualys
  • RISC Networks | Vendor: Flexera Software
  • Secureworks | Vendor: Red Cloak
  • ServiceNow | Vendor: ServiceNow
  • SCCM | Vendor: Microsoft
  • Schema
  • Snow | Vendor: Snow Software
  • SolarWinds | Vendor: SolarWinds
  • Tenable Security Centre | Vendor: Tenable
  • Tenable Vulnerability Management | Vendor: Tenable
  • Windows Active Directory (AD) | Vendor: Microsoft
  • Workspace One UEM | Vendor: VMware
  • WSUS | Vendor: Microsoft
  1. Data cleansing and normalization: always up-to-date

One of the core elements of Data Manager is the ability to merge, cleanse, and normalize data from multiple sources. Duplicates are removed and inconsistencies are reconciled to create a single, trustworthy “golden data set” that businesses can rely on. 

This process makes it easier for you and your organization to make confident decisions and ensure that information is accurate and up-to-date.

  1. Comparative data analysis: improve data quality and security

Atlassian Data Manager's cross-comparison data analysis allows you to merge and compare data from multiple sources to identify inconsistencies such as duplicate or outdated entries. This enables organizations to identify vulnerabilities in their IT assets early. This feature not only helps close security gaps, but also improves data quality.

In addition, Data Manager offers a new reporting feature that allows you to create dashboards based on real-time data. This enables organizations to quickly visualize current information and make informed decisions.

  1. Jira Assets integration: all asset data at a glance

The Data Manager integrates seamlessly with Jira Service Management Assets to link asset data with configuration data. 

This gives teams a comprehensive view of their IT landscape and makes it easier to manage assets across departments, from IT to compliance to finance.

  1. Improve auditing and compliance: easily meet standards

With complete visibility into all assets and their changes, Assets Data Manager makes it easier to comply with regulations such as GDPR. It not only supports your organization in meeting compliance standards, but also ensures a smooth audit process. 

This function helps improve risk management and prevent costly compliance violations.


Data Manager as part of Jira Service Management

Specifically, the Data Manager is an extension for Atlassian Assets, which is a native asset and configuration management tool that is part of JSM in the Premium and Enterprise licensing. 

So if you are using Jira Service Management in the cloud and on either of these licensing plans, you can use the Data Manager at no additional licensing cost! The tool is integrated as an opt-in feature in Assets and can be activated there via the general configuration screen.

Why we think Data Manager is essential

Atlassian’s Data Manager enables organizations to streamline IT processes by providing complete and up-to-date data. By automating data import and cleansing, the administrative burden is significantly reduced and businesses can focus on improving service quality. 

As Atlassian Platinum Solution Partner, we have been able to test the Data Manager extensively as part of an early access program. 

Our conclusion: The Data Manager can merge and cleanse data while providing powerful analytics. This combination of capabilities will quickly make it an indispensable tool for data-driven business decisions.


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