In an increasingly competitive business world, optimizing internal processes is crucial for success. Companies are faced with the challenge of making their processes not only more efficient, but also future-proof. Our Enterprise Service Management (ESM) solution offers an integrated platform that centralizes and improves company services.
Enterprise Service Management: Increased efficiency through integrated service management
ESM goes far beyond traditional IT service management (ITSM). While ITSM focuses on the management of IT services only, ESM extends these principles to all business areas - from IT to HR and finance to customer service.
With ESM, you can improve service quality, reduce costs and increase employee satisfaction.
Challenges in your company
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Lack of process standardization: Non-transparent and inefficient processes prevent the success of your company.
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Poor collaboration: Inadequate communication leads to misunderstandings and increased coordination effort, which reduces the quality of work and lowers employee satisfaction.
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Inefficient processes and lack of automation: High manual effort causes errors and wastes valuable resources.
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Unutilised integration options: A lack of interfaces forces the use of isolated applications, leading to significant inefficiencies.
Our solution for you
Scandio offers you a holistic solution in the form of centralized service management:
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Process analysis and implementation: We understand your requirements and create a clear structure and measurable results with our customized ESM solution.
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Many years of wide-ranging experience: Benefit from our extensive expertise from numerous successful projects in various industries and environments. We know the challenges of the market and offer you well-founded, practical solutions.
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Seamless integration with third-party systems: Our solution enables smooth and consistent use by seamlessly combining it with your existing applications
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Strategic advantages through Atlassian Platinum Solution Partnership: Take advantage of the exclusive benefits and comprehensive expertise we offer through our close partnership with Atlassian.
Our offer for you
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Everything from a single source: From problem analysis to implementation and optimization - we are your reliable partner in every project phase.
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Detailed analysis and documentation: We work with you to identify and record your company’s challenges and create a precise overview of your requirements, which serves as the basis for end-to-end implementation.
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Precise implementation: We guarantee a clearly structured implementation that offers you maximum project security and sustainable success.
Our success speaks for itself
Check out how we have helped other businesses:
Die Bayerische
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Introduction of Jira Service Management (JSM) for centralized management of IT events and incident management for efficient Enterprise Service Management (ESM).
freenet DLS GmbH
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Introduction of (partially) automated, company-wide legal management with JSM.
Adding the new Data Manager to Atlassian Assets in the cloud
The new Data Manager extension for Atlassian Assets enables you to further expand and optimize your asset management.
As a native asset and configuration management tool, Assets is part of Jira Service Management (JSM) in Premium and Enterprise licensing
The Data Manager as a new Assets extension offers over 30 integrations to other systems and also supports automated csv imports. This allows you to manage your data seamlessly and efficiently. Additionally, features for data cleansing and analysis of both data to be imported and existing assets are available.
Do you want to use Atlassian Data Manager effectively? As an Atlassian Platinum Solution Partner, we set up the solution to suit your needs and guide you on how to make the most of the tool.
Advantages of the new Data Manager at a glance
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Over 30 connectors for automated, seamless integration of data sources into Assets
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New features for data cleansing and creating a central golden record
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Enrich asset data by combining multiple source systems
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Enhanced data quality through expanded capabilities
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Extended analysis options to create dashboards more quickly and gain an overview of asset data
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New automation options in conjunction with workflows
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No additional costs for the Data Manager functionalities
Additional info
Contact
Do you have any questions or need more information? Our expert is here for you. We look forward to hearing from you!
