Blog
14
Nov.
Atlassian's new Assets Data Manager dramatically simplifies IT asset management. The tool is available to JSM Premium and Enterprise users at no extra cost. Here are the top 5 features of the Data Manager and how it can help your organisation....
28
Okt.
Find out how Enterprise Service Management can improve inefficient processes and siloed departments in your organisation. ESM creates visibility, automates workflows and promotes cross-departmental collaboration - for greater efficiency and improved service quality....
01
Okt.
By combining LLMs and Jira Automation, you can not only save time, but also increase the efficiency and accuracy of your business processes. We explain how it works....
20
März
Artificial intelligence (=AI) is one of THE current buzzwords and influences almost every area of our everday lives. As a branch of IT and due to the digitalization in recent years, AI has developed into a very lively product....
02
Aug.
What is ITIL® and what does it cover? Where is ITIL needed? .... We answer all your questions here....
16
Nov.
The medical technology company BEMER consistently relies on a digital setup to support customer inquiries. Through the automation of help desk functions by ScriptRunner for Jira, the efficiency of ticket processing has increased significantly - and customers are even more satisfied....