Ovens of BSH receive forecasts on their remaining baking duration from AI models. But getting the AI to handle thousands of customer requests and provide accurate time predictions was very complex. Read the full story here....

The medical technology company BEMER consistently relies on a digital setup to support customer inquiries. Through the automation of help desk functions by ScriptRunner for Jira, the efficiency of ticket processing has increased significantly - and customers are even more satisfied....

The Augsburg-based company GRANDEL successfully relies on Confluence and Jira from Atlassian for development, organization and collaboration - albeit as server solutions for a long time. Now, together with Scandio, the company has migrated to cloud....

Our client is an affiliate company of a large German automobile manufacturer and operates in the software industry to create the future of the automobile industry. More than 750 employees are working on AI-based driver assistance systems, new technologies for e-mobility and autonomous driving....

Landbell Group has been working with a Jira Server instance (200 users) for some time and decided to migrate to the cloud, including the integration of an existing Bitbucket Cloud instance. Since the effort of a migration was not yet defined, Scandio was involved as technical partner....

Client applications for networked devices require knowledge of the available functions to enable user interactions. This is done by means of configuration files, which must be provided....

SupplyOn is the supply chain collaboration platform for global companies. After seeing significant growth in both employee and customer numbers, SupplyOn AG decided to rethink their service desk solution to accomodate the growing number of tickets....

The Challenge 5000 device types split across 10 brands, 5000 functions from 6 disciplines, 30 languages - potentially 750,000,000 pieces of content. One of the challenges facing today’s consumer product manufacturers is to keep expanding the product range while providing content tailored to the devices. Our client is a global consumer goods manufacturer that specializes in a wide variety of brands and...

An IoT API that enables the countless in-house integrations of smart home services such as Alexa, but also third-party applications, faces a lot of challenges: handling several million requests daily, high availability and an increasing number of features are just three of them....

To enable users to find the perfect oven settings for their dish via voice control without having to look in the cookbook while cooking, the goal was to develop an Alexa Skill....